FREE BIDCERTA GUIDE + TEMPLATE

Tender clarification-question guide

Resolve ambiguity affecting eligibility, scope, price or risk.

A useful clarification question resolves a material ambiguity. It should be neutral, traceable to the documents and focused on information needed for a compliant commercial decision.

Download the clarification log CSV ↓

A practical five-step workflow

  1. 1

    Test materiality: Ask whether the answer could change eligibility, solution scope, price, risk or the bid decision.

  2. 2

    Cite the source: Reference the exact document, section, table or conflicting statements.

  3. 3

    Ask one issue: Use neutral language and keep each question focused on one decision.

  4. 4

    Protect the solution: Do not reveal confidential differentiators or unnecessary delivery detail.

  5. 5

    Control the answer: Record the buyer response, date and every workstream that must be updated.

Common mistakes to avoid

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