FREE BIDCERTA GUIDE + TEMPLATE
Tender clarification-question guide
Resolve ambiguity affecting eligibility, scope, price or risk.A useful clarification question resolves a material ambiguity. It should be neutral, traceable to the documents and focused on information needed for a compliant commercial decision.
Download the clarification log CSV ↓A practical five-step workflow
- 1
Test materiality: Ask whether the answer could change eligibility, solution scope, price, risk or the bid decision.
- 2
Cite the source: Reference the exact document, section, table or conflicting statements.
- 3
Ask one issue: Use neutral language and keep each question focused on one decision.
- 4
Protect the solution: Do not reveal confidential differentiators or unnecessary delivery detail.
- 5
Control the answer: Record the buyer response, date and every workstream that must be updated.
Common mistakes to avoid
- Questions already answered in the pack
- Compound questions that invite partial answers
- Failing to update pricing or compliance records after the response